Refund Policy

We want you to be happy. If the service does not work on your device and we cannot fix it, you can ask for a refund.

Eligibility

• Contact us on WhatsApp within 7 days of activation.
• Give us a fair chance to fix the problem – we will help with setup and troubleshooting first.
• The problem is on our side and not caused by your device, network or misuse.

How it works

Message us on WhatsApp or email terog@mailme.dk with your order details. If approved, we refund to the original payment method as soon as possible.

Not refundable

• Requests after the 7-day window.
• Accounts suspended for sharing or abuse.

Statutory consumer rights in your country are not affected by this policy.